EYE ON FASHION BOUTIQUE wants you to be completely satisfied with your online purchases. Try your purchases on in the comfort of your own home and if you need to send them back, simply contact us by email firstname.lastname@example.org to obtain your RMA ( Return Merchandise Authorization )
Once RMA is given, please write RMA# on outside of the returning package.
Packages will not be accepted without RMA#
Any product that is damaged upon receipt must be reported to EYE ON FASHION by email ( email@example.com ) within 48 hours of delivery or return might not be approved.
Package must be postmarked for return within 14 days of purchase.
Please make sure items are returned in their original condition, unused, unaltered and with all EYE ON FASHION and designer garment tags still attached and footwear in original designer boxes. Returns that do not meet our policy will not be accepted and will be sent back to you at your expense.
Once the return is approved, refund will be given in original form of payment. Shipping fees are not refundable.
Return approval is at the discretion of our operations team and EYE ON FASHION reserves the right to deny any return that does not comply with our policy. Denied returns will be shipped back to the customer at customer's expense. To ensure a positive experience for all of our clients, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future return transactions from such clients.
We are not responsible for the loss or delay of packages being returned and suggest using a shipping service that provides a tracking number and insurance.
Return shipping fees are at the expense of the purchaser.
If you like to return your purchase in person, you are welcome to do so within 10 days of purchase as per above policies. Refund will be issued through the website.
MERCHANDISE MARKED AS FINAL SALE are NOT eligible for return.
EYE ON FASHION BOUTIQUE at 9665 Bayview Avenue, Richmond Hill is not able to offer merchandise exchanges or store credits for items ordered online.